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Laundromat earns praise for honesty after returning customer’s money, ID photos

Pangasinan shop staff return P450 and forgotten ID pictures found in laundry

A laundromat in Pangasinan was praised for returning pocket money and ID photos found in a customer’s load, earning recognition for its honesty despite the challenges faced by small businesses.

Threads user Kenneth Dacion shared a photo of his load from Ate’s Laundry Shop in Sta. Maria, Pangasinan. The image showed washed and folded clothes in a plastic bag, with ₱450 in loose change and Dacion’s ID photos taped to the bag.

The items were apparently left in his pockets, with Dacion saying he had forgotten about the photos.

“Someone’s 450 pesos richer tonight. Also, I love honest laundry shops!” Dacion said.

Netizens also praised the shop staff for their honesty, while sharing their own negative experiences with other laundromats. Some recounted finding loose change in their returned laundry, while others complained about missing clothing items.

“Nagreklamo ako, binigyan ko nga ng deadline last week, if di mabalik, bayaran na lang nila. Kaso galit pa sakin yung may-ari ng laundry shop, mataas yung boses nung nag follow up ako sa call,” said one commenter.

“Buti ka pa, ako laging nawawalan ng damit ‘pag nagpapa-laundry ako. Lahat ata ng laundry shop sa area natry ko na… lahat den sila may souvenir na mula saken,” said another Threads user.

The exchange shows how much customers value honesty and transparency in everyday transactions. That trust can be especially valuable to small businesses navigating economic difficulties, as a good customer experience can leave a lasting impression.