Turks customer questions why his P150 meal looks nothing like the ad

“Seryoso ba sa turks ganito serving nila? For 150 pesos the picture made it look really good,” he wrote.

The customer identified the Turks branch near the MRT station at TriNoma as the location of the incident.

His post gained approximately 196,000 views, with commenters questioning whether the advertisement misrepresented the actual serving.

Possible deceptive advertising?

Several netizens cited Republic Act No. 7394, or the Consumer Act of the Philippines, which prohibits deceptive sales practices.

Under the law, misleading representations about a product’s quantity, quality, or characteristics may constitute a violation. However, differences between promotional photos and actual servings do not automatically establish deceptive advertising.

Others defended Turks, explaining that meat portions are standardized and additional vegetables may be requested.

But the customer maintained that the issue was the difference between what was advertised and what was served.

“It’s not what I can add, but how the presentation of the picture does not meet the reality of what was served saakin,” he explained.

The incident raises questions about truth in food advertising and whether customers are getting what restaurant advertisements promise.