Union claims management forced leave filings and failed to replace vacant roles, breaching CBA provisions.
Revenue climbs to $33.9 billion while AI adoption and CXAP rebrand signal broader expansion across jobs and operations.
Workers claim they were removed from Turbina terminal facilities as company’s six-month shutdown continues and updates remain limited to select staff.
International labor group flags the country over alleged restrictions on trade unions and collective bargaining, following its removal from the list in 2025.
Failing grades reported despite students completing most required internship hours under disputed arrangement.
The labor department has since ordered an investigation on 98 BPO companies nationwide.
