FIRST ON RADAR: Jiang Nan Paseo Center reopens after food poisoning incident

Hotpot chain Jiang Nan has reopened its Paseo Center branch in Makati this month after facing food poisoning allegations and sanitation violations in September.

Staff confirmed to customers online that the branch reopened on October 29. Official Jiang Nan social media accounts also list the Paseo Center location as open 24/7, replacing its previous temporary closure status.

Some who claim to have dined at the restaurant said the place had improved after the city ordered a temporary closure over sanitation violations.

“Kumain kami diyan bago mag-Undas and I can say na madami nag-improve sa branch na ‘yan in terms sa cleanliness and sa mga waiter. Nagcomply na rin sila sa mga permits and violation nila sa city government so I guess di na mauulit yung nangyare na food poisoning sa mga customer,” said one Reddit user on November 5.

The Makati City Business Permits Office posted a closure notice at the Jiang Nan Paseo Center storefront on September 2, penalizing the restaurant for violating Chapter II, Section 16.3 of City Ordinance No. 2023-259.

The ordinance formally implements the city’s Revised Health and Sanitation Code, outlined in City Ordinance No. 2019-A-102. The specified section requires establishments to pass random health and sanitation inspections with a score of at least 50%. Those that fail face an automatic penalty and suspension of their Sanitary Permit to Operate.

The closure order followed reports of food poisoning that surfaced online from customers who said they had dined at the branch on August 29. Several customers posted on Facebook about their health emergencies, saying they and their companions were rushed to the emergency room due to intense diarrhea, headaches, and body chills in the days after dining at the Paseo Center branch.

Affected customers told radar Business that the food poisoning allegations had since been resolved with Jiang Nan management.