
Mompreneur Carol Ong advises fellow aspiring business owners to embrace failure but prepare safety nets.
If anyone else were to take inspiration from her own business journey, Bebebalm founder Carol Ong has one piece of advice.
An award-winning Filipino advertising executive based in Shanghai, China, Ong quit her day job of two decades to pursue her passion project of developing skincare solutions for her eczema-prone children. Thus, Bebebalm was born: a line of all-natural treatments for babies and adults alike with sensitive skin.
But Bebebalm only started as a home remedy shared among friends and family. Ong had no business plan and no capital once she had decided to focus on Bebebalm full-time. Just sheer determination and willpower. And “sh*t money.”
“It’s like, ‘sh*t, I’m out of here’ money. If you want to get out of jail, you’d want to make sure that your getaway car has enough gas. It’s just enough money to sustain yourself while figuring things out,” Ong told radar Business.
Sacrifice is a necessity
Ong had been making Bebebalm concoctions for six years before she pursued the business idea in 2018.
Leading up to that, she had already been passively computing what she would need to keep herself afloat before fully committing to the business.
Even with a lucrative advertising career—which she continues to practice in a freelance capacity to this day—Ong had to assess where to cut spending in order to make the full-time Bebebalm gig a reality. She had a family to feed, after all.
Ong gave herself two years to develop the business until it potentially failed. She’s still at it seven years later, with the products currently selling in the Philippines, China, the United States, and Canada but still looking for ways to grow her base.
“Sometimes, you cannot plan everything. There will always be pleasant surprises,” she said.
Carol Ong gave herself two years to develop the business until it potentially failed. She’s still at it seven years later.
‘Good fertilizer’

Even with all the preparation and safety nets available, failure is inevitable but can provide valuable lessons for any budding entrepreneur.
Ong shared that motherhood has helped her become more forgiving of her own mistakes and setbacks. In running a business, she says, it’s important to keep focused on priorities and not sweat the small stuff.
“Sh*t is good fertilizer! Failure is a stepping stone, and you actually learn more from your failures,” she said.
It also helped to have a community behind Ong’s endeavors. Friends and family who convinced her to pursue the business, even offering their help with planning the business side of things while Ong did what she knew best on the creative end.
Bebebalm eventually reached people outside of immediate circles, and rave reviews sprung up on parenting forums across Asia. Fans of the product would bring Bebebalm to corners of the world Ong would only dream of—New York, the Swiss Alps, the Himalayas, and even as charity items at food banks. Ong joked that world domination is her goal with Bebebalm.
Despite entering already crowded skincare and babycare markets, Ong moves forward with a mix of determination and pragmatism—traits every entrepreneur needs when challenges inevitably come their way.
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