New call scam targets SSS members to harvest personal data

The agency reinforces its no-call policy as digital fraudsters impersonate officials to hijack accounts and drain benefits.

A simple phone call can now put personal savings at risk, prompting warnings from the Social Security System (SSS) as scammers impersonate officials to steal personal information.

The agency flagged reports of individuals receiving calls from people claiming to be SSS representatives, asking for sensitive details under the pretext of activating the MySSS mobile app. SSS clarified that this is a scam, stressing that no official will ever call to request personal data or provide technical assistance.

The warning comes as more Filipinos rely on digital platforms for government services, making them increasingly vulnerable to fraud. Once scammers obtain personal information, they can access accounts, commit identity theft, or potentially drain funds.

How the scam works

SSS is urging the public to stay alert as these schemes grow more convincing, often using official-sounding language and urgent instructions to pressure victims into compliance. It also reminded users to verify announcements only through its official channels and avoid engaging with unsolicited calls, messages, or links, even if they appear legitimate at first glance.

To further protect accounts, the agency said users should download the MySSS app only from official app stores and regularly update passwords and security settingss