A smartphone screen displaying the "Account Disabled" notification that thousands of users in the Philippines, US, and Canada encountered on March 27. The widespread nature of the bans has led many to suspect a catastrophic failure in Meta’s automated AI security protocols.
Why Facebook and Instagram users can’t fight the latest ban wave.
FIRST ON RADAR: Thousands of Facebook and Instagram accounts belonging to users in the Philippines, United States, and Canada were reportedly mass-disabled yesterday.
Users whose accounts were disabled took to Reddit and X to report the seemingly coordinated wave of bans. The number of affected Facebook and Instagram accounts is estimated to be in the thousands.
Accounts were logged out simultaneously at 1PM local time on March 27. Users attempting to log in were met only with error pop-ups, with no option to change their passwords or appeal the ban on their accounts. Meta guidelines note that users should be able to appeal by logging in and submitting a request.
Most of the impacted users had maintained active accounts for several years. Facebook and Instagram accounts with connected logins were both disabled.
Many suspect that Meta’s artificial intelligence systems may have wrongly flagged accounts en masse, resulting in the wave of bans.
Most of the impacted users report that their accounts have yet to be restored. Meta has not yet issued a statement on the matter.
Thousands of Facebook and Instagram accounts were disabled without warning on March 27. With the appeal process broken and Meta silent, users are turning to Reddit and X to demand answers.
Kiara Gorrospe is a journalist, creative, and self-proclaimed internet sleuth. When not writing about business and tech, she’s on the lookout for the best matcha in the metro.