Convenience chain reminds customers that improperly handled food is immediately disposed of as concerns grow over food safety.
A viral video showing a woman licking a hotdog then returning it to a food warmer at a 7-Eleven store has pushed the convenience store chain to remind customers that food safety and sanitation are non-negotiable.
In a statement, 7-Eleven Philippines said any food or drink that has been improperly handled is immediately disposed of and warned that intentional food tampering is a serious public health violation.
The company also said it will pursue legal action against individuals whose actions put customers and staff at risk, while urging customers to report suspicious behavior to store personnel. However, 7-Eleven did not say whether it would pursue legal action against the woman involved in this particular incident.
radar Business could not independently verify the incident location, although social media posts have claimed that it happened at a 7-Eleven branch in Nueva Ecija.
The video has also raised a more uncomfortable concern for customers who buy ready-to-eat food from self-service displays, where products can be accessed by customers before purchase.
7-Eleven’s hotdogs and other ready-to-eat products are typically placed in food warmers where customers can select their own items, meaning store employees may not immediately see every interaction with the products.
The incident is not the first time food handling at a 7-Eleven store has drawn attention. Earlier this year, a Laguna SK chairman was criticized after a video showed him touching displayed hotdogs and siopao with his bare hands. He later apologized and said he bought the food he handled.
Perhaps more concerning, though, is why anyone would think this kind of behavior is okay in the first place, and why someone would think it is okay to record and post it online without consequence.
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