
Everything happened so quickly, according to the post’s author.
Actor and performer Basty Askri has clarified key details in his earlier post criticizing the 911 emergency hotline, saying the vehicle that first responded to his family’s emergency was actually from their barangay—not the ambulance dispatched through 911.
Askri, who recently lost his father, also apologized for the harsh words he used against 911, explaining that he was overwhelmed by anger, fear and grief while trying to save his father’s life.
“I initially blamed some of the people involved because I genuinely did not understand what was happening at that moment,” he said in a new post.
Askri previously claimed that after struggling to get assistance through 911, an ambulance arrived without an AED and adequate equipment, leaving him to continue performing CPR on his father.
He now says he learned that the vehicle was a patient travel vehicle or PTV belonging to their barangay.
According to Askri, his 911 call ended at 12:18 p.m. When he saw that his father was unconscious, his brother went to the barangay hall around two to three minutes later to seek help.
Barangay responders, he said, immediately went to their home.
Because everything happened so quickly, Askri said he could no longer say with certainty why some equipment or personnel appeared unavailable when the barangay vehicle arrived.
“Ayoko rin pong mag-assume o magbigay ng maling impormasyon tungkol dito,” he said.
Askri thanked the barangay officials, responders and particularly the driver for immediately helping his family.
However, his clarification also raises a separate question about the 911 response itself.
Based on his phone’s call history, Askri said his call with 911 ended at 12:18 p.m. At 12:38 p.m.—20 minutes later—his phone received a call from the ambulance associated with the 911 response asking where the patient was.
By then, his family had already brought his father to the hospital using barangay assistance.
Askri stressed that his family therefore cannot personally confirm whether the 911-linked ambulance eventually reached their house or what happened to that response.
The incident has already been raised with Interior Secretary Jonvic Remulla and appropriate government authorities, according to Askri. His family has decided not to answer further questions while authorities investigate.
“If there were failures or delays in the emergency response, hayaan po nating imbestigahan ng mga authorities kung ano talaga ang nangyari at kung ano ang kailangang ayusin sa sistema,” he said.
Askri also apologized for the confusion created by his original account.
“We were scared, we were grieving, and we were trying to save my father’s life,” he said. “Nag-react po ako dahil sa takot at galit, pero inaamin ko rin po kapag may kailangan akong itama.”
For his family, the goal now is not to make further accusations, but to establish exactly what happened.
“Ang tanging hiling lang po namin ay sana wala nang ibang pamilya ang makaranas ng ganitong sitwasyon.”
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