beep app outage leaves commuters with fewer options

“Sinisikap naming tapusin ang lahat ng dapat ayusin bago maibalik ang paggamit ng beep app,” it said.

The app has been unavailable since October 31, 12 AM. beep did not disclose what changes are being made to the app during the maintenance period.

The delay adds to the difficulties faced by commuters, after developments in the past year significantly limited beep card accessibility.

Options remain limited after beep and the Department of Transportation withdrew the Express Renewal Devices (ERDs) in January. The machines, which allow cardholders to extend their cards’ validity by a year, were supposed to be updated by 2026, but no further updates have been issued.

The removal of ERDs meant beep holders were left with only two ways to reload their cards, through station tellers or the app.

Additionally, beep suspended the issuance of special cards for students, senior citizens, and persons with disabilities in March until further notice, citing limited supply.