Angel’s Burger flamed for alleged labor violations

“Workers are allegedly forced to endure 24-hour shifts, survive on commission instead of fair wages, and are not provided a proper bathroom, leaving them with no choice but to pee in cups,” the user wrote in the video.

The video also claimed that harassment complaints raised by crew members were not taken seriously by company management. radar Business reached out to the user for more information about the complaints, but the user declined to share additional details.

Atty. Gabriel Ablola, counsel for Angel’s Burger Franchising Food Corporation, the franchisor managing the network, said in a response to radar Business that the company does not condone labor violations.

“Violation of the franchise agreement ‘yan if true. We ban franchisees violating labor laws and the franchise agreement,” Ablola said.

Angel’s Burger has over 1,200 stores nationwide and primarily operates through franchise kiosks.

A history of labor violation

Despite the company’s stated ban on franchisees violating labor laws, at least one operator continues to manage Angel’s Burger stores after a reported labor violation.

MDLM Food and Trading Corp., which operates Angel’s Burger franchises in Bacolod City, closed 34 store branches in 2018 and laid off over 100 crew members without prior notice.

The retrenched staff, through the Angel’s Burger Crew Workers Union, brought the complaint to the Department of Labor and Employment. The laid-off staff were awarded separation pay after the DOLE intervention, according to a report by SunStar dated October 6, 2018.

MDLM Food and Trading Corp. is still a partner of Angel’s Burger as of May 2025, according to social media posts commemorating the blessing of a new commissary owned by the franchisee.

Angel’s Burger Franchising Food Corporation said it is conducting an internal review of the allegations, noting that the circulating posts came from an anonymous source and did not identify specific branches.

The company also said some of its franchisees use performance-based compensation structures that allow crew members to earn above the mandated minimum wage. It said franchisees are not allowed to pay below the statutory minimum unless legally exempt.

Angel’s Burger said the allegations of 24-hour shifts, poor sanitary conditions and unaddressed harassment run contrary to its corporate values. Its independent operating partners are contractually required to comply with Department of Labor and Employment standards, the company said.

It added that it may take action, including revoking franchise or licensing agreements, if its review confirms that a partner violated labor laws or failed to provide a safe and respectful workplace.

Job board Indeed and hiring announcements posted on Facebook claim that Angel’s Burger pays store crew upwards of ₱695 per day for 12-hour shifts, with a daily food allowance that appears to range from ₱100 to ₱200.

The company said the compensation figures circulating online may not reflect a crew member’s total take-home pay because of its performance-based structure. It said some highly productive crew members may earn more than twice the mandated minimum wage under the model.

Similar complaints under the TikTok post allege that some crew may be forced to take on 24-hour shifts if their shift partners or replacements do not report to work that day.

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