Some entry-level jobs offer no longer support a humane standard of living, an advocacy group says.
A union of business process outsourcing (BPO) workers is calling for a wage adjustment ahead of Labor Day, as the worsening economy continues to erode employees’ purchasing power nationwide.
The BPO Industry Employees Network (BIEN) has filed a petition before the Regional Tripartite Wages and Productivity Board–NCR, pushing for a ₱1,200 living daily wage, with entry-level BPO pay falling close to the NCR minimum of ₱695 per day.
The group said the ₱1,200 rate is both economically feasible and reasonable, citing the IBON Foundation’s family living wage research, along with labor protection and compensation provisions under the 1987 Constitution.
Profit vs. pay
The BPO industry generated roughly $40 billion (around ₱2.2 trillion) in revenue in 2025, but BIEN said workers are still stuck with low wages, with entry-level pay at around ₱15,000 a month.
Pushing for more competitive pay, BPO workers argue that current salaries—still subject to taxes and mandatory contributions—fall short of providing a humane standard of living in today’s economy.
A call for equity in the country’s biggest industry. Ahead of Labor Day 2026, BPO workers are pushing for a ₱1,200 daily wage to bridge the gap between stagnant pay and soaring costs.
radar Recommends
Understanding the wage board process
After a petition like BIEN’s is filed, the Regional Tripartite Wages and Productivity Board (RTWPB) will hold consultations involving labor unions, employer groups, and government representatives.
Boards will then evaluate if small to medium BPOs can afford the hike without closing down. Large big tech BPOs often have the margins, but smaller players may struggle.
If approved, a wage order is issued. It rarely matches the full amount requested (e.g., the jump from ₱695 to ₱1,200 is massive), but it often results in a "compromise" increase.
READ:
Human Nature raises employee wages by 10%: A ₱27,500 ‘living wage’ benchmark for 2026
John Lloyd Aleta
April 17, 2026
Ecozone WFH limit raised to 90% as PH battles 2026 national energy emergency
radar Business
April 11, 2026
Safety protocol for BPO workers questioned after disaster complaints surface
John Lloyd Aleta
November 20, 2025
